How do I contact customer service?
You will be contacted by email.
So all the e-commerce issues are handled at [email protected] We will always try to reply to your message as soon as possible.
Is it safe to order?
Ordering is safe. We use a secure, encrypted, and certified HTTPS connection and therefore your information is not accessible to third parties.
When will I receive an invoice for my order?
An invoice will be sent to your email after your order has been delivered.
Sometimes, an invoice may accidentally be filtered out as spam, so check your spam folder. If no invoice is found, please contact our customer service
Can I order as a business? Can I get a discount if I order a lot of products?
You can also order as a company. Select ”COMPANY” in the shopping cart and follow the instructions to continue ordering. Companies can also pay by invoice. If you would like an offer for a larger product quantity, we will be happy to do so. Then send a request for quotation to: [email protected]
I am not satisfied with the product or it does not meet my expectations, can I return it?
Returns are allowed, subject to the terms of the return. You can find everything you need for a refund on our Exchange and Return page.
Is returns cost fee?
Return shipping is not free. The customer pays for the return of the order they cancel and ensures that everything
who comes with it is also back when you send it.