eGadgets Delivery Terms
General Online Store
E-commerce products are sold by Egadgets Group Tmi Business ID 0910676-8. We sell products to adult individuals in Finland and the EU. Product prices include VAT. We reserve the right to change prices and postage.
How to order
Items can be ordered online by adding items to the shopping cart. Once you have added the items you want, you will click on the shopping cart and you will go to the “PURCHASE”.
All orders will be confirmed by email indicating the price of the order, shipping costs and the products ordered. In order to receive an order confirmation, you must provide an email address when ordering.
We have Klarna Checkout, a company called Stripe (www.stripe.com) and PayPal payment services. With the Klarna Checkout service you can shop easily, flexibly and securely online. By answering a few questions in your shopping cart, you will easily identify with the service and choose the payment method that best suits you. You may have access to a Klarna invoice, Klarna installment payment, debit card or bank account transfer. You must be at least 18 years of age to make a purchase on a Klarna invoice or installment payment. You can pay with PayPal and Stripe using Visa, MasterCard or American Express (debit, credit and Electron).
We ship products every weekday. Most orders will be shipped within two to three days of ordering. Postal delivery time is 1-3 days.
Exchange and return terms
The customer has a 14-day replacement and return policy under the Finnish Consumer Protection Act. The right of return applies only to unused and marketable products in their original packaging, including packaging that is marketable.
Please include the following information with your return: copy of Sjcam.fi order confirmation.
Egadgets Group Tmi
Karhumäentie 3 4th floor
We do not receive refunds more than 14 days after delivery. Once the refund is approved, the money will be returned directly to your account after the refund has been received and processed.
Problems with transportation and defective products
If the product is lost during shipping, damaged or has been supplied to the customer, the customer must immediately report the defect to customer [email protected] or by mail:
Egadgets.fi / Egadgets Group Tmi
Karhumäentie 3 4th floor
Notification of defective delivery or defective product must be made within 14 days of receipt. If the package is damaged in the mail, the product must be immediately mailed to the post office.
We reserve the right to change our terms of delivery.
Egadgets.fi treats all customer information in strict confidence and in accordance with GDPR. Egadgets.fi undertakes not to disclose customer information to a third party.